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Enterprise Content Management
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For further information contact Practice Leader
  Greg Reid


TPPGS's Enterprise Content Management Practice spans the entire lifecycle of the Enterprise Content Management System (ECMS) project, from the business needs assessment through to the support and maintenance cycle. We understand the critical nature of web content and document management capabilities to organizations that relay on content and information to drive their business processes and support their people. Whether your organization is focusing on using content to drive a business process or to enable a specific user audience, TPPGS has the personnel to partner with your team for a successful implementation of your ECMS. A selection of our services include:

ECMS Phase 0 Review
ECMS Software Selection
ECMS Program Management
ECMS Content Architecture and Migration
ECMS Technical Design and Build
Records Management

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ECMS Phase 0 Review

Many of our clients know they need ECMS capabilities but they don't know where to start, how much it will cost, the type of skills and personnel necessary to make the project successful, how long it will take or what the second or third phase of the projects will become. We have developed a short, focused Phase 0 approach that gets our clients these answers … quickly!

Our skilled consultants have built a methodology that has been used dozens of time across all industries and in multiple countries to quickly define the best approach for implementing the ECMS capability. The results have lead to many, many successful implementations in multiple companies and supported the business owner's quest for budget and resources from upper management.


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ECMS Software Selection

There are dozens of ECMS packages on the market. In fact, ECMS capabilities have approximately 40+ different technical functions. It isn't surprising the many companies don't need most of the them! TPPGS helps our clients to define the functional specifications necessary today and tomorrow, eliminate the vast majority of unnecessary functions to allow a focused software selection from a tight group of appropriate vendors. We have an approach built on 15 years of actual client experience that allows our clients to quickly narrow the field of vendors and choose the right package that meets their requirements.

(Note: TPPGS is NOT aligned with any software vendor. We receive to commission or 'kickbacks' from software sales. We are completely independent.)

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ECMS Program Management

ECMS projects parallel classical data and transactional projects in many ways. However, ECMS projects also greatly differ in numerous ways from the classical IT project. Content is different than data and the approach we use at TPPGS to support our clients takes these unique attributes into account. Our people have implemented dozens and dozens of successful, global ECMS projects for our clients. Using the latest techniques specifically tailored to your technology choice, we can help design a long term project plan for your group -or- program manage your project. TPPGS services can be tailored to the needs of your project.

TPPGS also assists our clients by providing governance approaches to managing the program (e.g. establishing program roles, steering committees, etc) to managing the long-term ECMS environment.

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ECMS Content Architecture and Migration

Content architecture services at TPPGS range from defining the metadata and taxonomy of your future content store to defining the approach to migrate your current content store into your new ECMS. Building a robust content architecture means that your users' portals, your search engines and your authoring interfaces work far more efficiently. TPPGS focuses on building a long-last content architecture that will last a decade or more. We also provide expansive content migration services that scope, identify, codify/tag, and migrate large volumes of content from hard drives, shared drives, and out of date ECMS systems into new ECMS environments. Our content review services will help you comb through thousands of documents quickly to find those that should be discarded, migrated or maintained in their current environment.

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ECMS Technical Design and Build

TPPGS provides design and build services for all types of ECMS environments. Whether your organization is using a well-established system such as Vignette or Documentum or newer systems such as MOSS 2007, TPPGS has the skills and specialization to support your design, build, QA and production phases. Our people have experience in a numerous ECM environments that can support your implementation efforts. Our implementation methodology has been honed by 15 years of ECMS implementations and dozens of large-scale projects.

If your company needs initial design support to requiring a complete outsourced solution, TPPGS can meet your requirements.

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Records Management

Records Management (RM) requirements on organizations have greatly increased over the past decade. Today's legal discovery process demands almost immediate access to vital records, which includes documents, emails, and transactions. TPPGS RM services help our clients best address their RM needs by efficiently using available ECMS capabilities in-house. We have found that little technology investment is actually necessary to accomplish most RM needs; business process modification along with existing technical changes can often lead to a 85-90% solution.

Our people understand how the content lifecycle, from authoring to destruction, integrates into the business process and how to use available technologies to accomplish the tasks your organization needs to support RM.

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For further information contact Practice Leader
  Greg Reid
       



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